Institutional intelligence, made approachable

Your systems remember transactions.
Helipad™ helps you remember why.

Persistence Analytics helps technical service organizations turn fragmented repair history, operational evidence, and experienced judgment into clear next actions without replacing the systems they already trust.

Meet BenchSight™See how it fits
Built to work alongside ERP, CRM, CMMS, spreadsheets, documents, and existing workflows.
BenchSight™ • service cockpit
24Open units
3.2Avg. repair attempts
7High-risk units
86%First-pass confidence
Recommended next lookRepeated output-power failures cluster around units with prior RF-stage repair history. Review board-level evidence before replacing additional assemblies.
The approachability gap

AI adoption stalls when the tool feels like extra work.

The problem is often not model capability. It is friction: unfamiliar interfaces, disconnected workflows, missing context, unclear trust, and one more system employees are expected to learn.

“Intelligence should arrive where the work already happens.”
Persistence Analytics design principle
Fits existing systemsHelipad™ complements systems of record instead of demanding a rip-and-replace project.
Explains its reasoningRecommendations stay connected to evidence, history, and decision lineage.
Starts with one measurable problemNo enterprise-wide AI crusade required. Prove value in a bounded operational workflow first.
Gets smarter with institutional contextThe organization keeps the reasoning behind decisions, not just the final transaction.
Platform & products

Start practical. Expand when the evidence earns it.

BenchSight™ is the commercial beachhead. Helipad™ provides the broader institutional-intelligence architecture behind it.

Commercial beachhead

BenchSight™

Service and repair intelligence for complex equipment: recurring failures, risk signals, repair history, aging work, technician insight, and evidence-backed next actions.

Ingestion & orchestration

Manifold™

Authorized ingestion, normalization, entity resolution, workflow capture, and integration across enterprise sources.

Decision lineage

Patina™

Preserves institutional memory so organizations can understand what was known, what was decided, and why.

Explainability

ExplAIn™

Connects recommendations to the evidence and reasoning behind them, supporting trust and accountable adoption.

Expertise transfer

Lift™

Helps move hard-won operational knowledge from experienced people into reusable organizational capability.

Persistence Analytics product family logos
Early product-family identity system. The visual language will continue to evolve as Helipad™ and its products mature.
Helipad logo, Human Wisdom Electrified
One platform. Many missions.

Helipad™ is where the product family comes together.

Helipad™ is the institutional-intelligence platform behind a family of focused products. Each begins with a different operational problem, but they share one idea: experience becomes more valuable when it can be preserved, explained, reused, and delivered where decisions happen.

BenchSight™ Operational intelligence for service, repair, and technical decision support.
Patina™ Knowledge preservation and institutional decision lineage.
Lift™ Expertise transfer and capability amplification.
ExplAIn™ Evidence-backed, understandable intelligence instead of black-box answers.
Preserve knowledge. Drive decisions. Build advantage.
Built from the work outward

Persistence Analytics began with a very ordinary operational problem.

Service organizations already possess enormous amounts of useful experience. It lives in repair histories, work orders, spreadsheets, test results, ERP records, documents, and the judgment of people who have solved the same problem before.

The recurring failure is that the context rarely survives intact. The transaction is recorded. The reason behind the decision often is not.

Persistence Analytics was shaped from field service, technical operations, repair diagnostics, enterprise systems, and the practical frustration of watching organizations repeatedly pay to relearn what they once knew.

How it works

A measured path from messy history to useful action.

Connect

Use approved exports, files, databases, or integrations from existing systems.

Normalize

Reconcile units, failures, repairs, dates, outcomes, and related operational evidence.

Explain

Surface patterns and recommended actions with the supporting evidence still attached.

Improve

Measure outcomes, retain the learning, and expand only where the next use case earns investment.

Initial customer fit

Built first for technical service and repair.

The best first customers already have years of repair or service history, recurring technical decisions, and costs they can measure in labor, downtime, warranty, rework, backlog, inventory, or customer impact.

Multiple technicians, product families, sites, or recurring failure categories
Historical service, test, repair, or warranty evidence
Data fragmented across spreadsheets, ERP/CMMS exports, work orders, documents, or local knowledge
A measurable operational problem with a clear economic owner
A willingness to begin with one bounded problem and prove the value
Persistence Analytics

Keep the systems you trust. Add the intelligence they’re missing.

We’re developing the first BenchSight™ validation engagements with technical service organizations that want a more useful relationship with their own history.

aaron@persistence-analytics.com